Teams have been used in organizations for many years. As the need to streamline operations to gain or maintain competitive advantage increases the use of cross-function or cross-departmental teams is increasing. Coupling this with the common management style of Management by Objectives (MBO) address the following questions.
This DB has four parts:
- What are the advantages and disadvantages of a cross-functional and a cross-departmental team?
- When resources are scarce and one group in the equation meets their goals at the expense of the other failing due to lack of resources how would you address the conflict that could arise?
- When creating the objectives for the team how should the target goals be set? Should the team members play an active role in setting the target goals for each group within the team? Explain.
- What conflict resolution techniques do you believe would be the most effective in a cross-departmental or cross-function team? How would you alter these techniques for a virtual team?