Read the paper Leading Change: Why Transformation Efforts Fail, written by Harvard Business School Professor John P. Kotter. Harvard Business Publishing does not allow direct linking to articles in the Harvard Business Review from course management systems such as Blackboard. To locate this article, click on the article’s title. This will open the search page for the Business Source Complete database. Type in the article title “Leading Change: Why Transformation Efforts Fail” and click the “Search” button. That will bring up the article’s record and link to its text. Write a short paper answering the following prompt: For each of the eight steps to transformation:
- Provide a synopsis of the step in your own words.
- List 1–3 key success factors.
- List 1–3 points of failure.
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