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- How is technical (or business) communication different from other types of communication?
- Why is collaboration so important in technical communication?
- What are some of the things you need to know about your intended audience?
- Describe some of the channels and vehicles of communication available for communication with various audiences. How do you determine which ones to use?
- How do you determine the message that needs to be delivered to an intended audience?
- How can you find out whether your message was delivered successfully?
- What are the roles of websites and social media in technical communications?