A Personal Narrative Regarding a Telephone Company’s Customer Service

A Personal Narrative Regarding a Telephone Company’s Customer Service

“Customer Service, Dead of Alive?” By: V. Rose E-mail: [email protected] “Customer Service, Dead of Alive?” Is customer service dead or alive? My career experience has been primarily in residential property management, where I have had extensive training in customer service. As a result, I have…

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1 page

A Report on Cranberry Growing and Northland Cranberries Inc.

CRANBERRIES A Report on Cranberry Growing and Northland Cranberries INC. Northland Cranberries, Inc. is the world’s largest grower of cranberries, it has 2,841 acres in production and 20,000 acres of support land. Northland operates 20 growing properties in the central and northern parts of Wisconsin and 4 in Massachuse…

587 words


1 page

A Comprehensive Analysis of the Supply Chain Strategy

Supply Chain Strategy Abstract The report discusses the buyer power and its impact in the supply chain. At the national level, retailer power is seen to be of concern and the subject of inquiries by competition authorities. The retail concentration can be socially beneficial where it results in buyer power that can be…

3,357 words


7 pages

How to Keep the Business Alive

Almost 70% of small businesses fail within the first 5 years of establishment. Reasons for this include lack of management or technological expertise, account keeping skills, cash flow or forced out through competition. Without essential planning and the correct procedures put in place to execute these plans it can be said…

1,526 words


2 pages

An Analysis of Workforce Management Online by Charlotte Huff

With the ever increasing cost of healthcare, employers are constantly faced with the task of finding innovative ways of providing affordable health coverage for their employees. In 2004, a new concept in healthcare began to gain momentum. Consumer Driven Health Plans (CDHPs) also known as High Deductible Health Plans (HDHPs…

778 words


2 pages

Business Marketing

Business marketing is different in the following ways: Buyer and seller relationship In consumer markets, there are a few industries where close personal relationships exists between buyers and sellers. Perhaps in those instances where personal selling is the most important element of the marketing mix and where custome…

985 words


2 pages

Total Quality Management and Employees Empowerment

Chapter 10 1. What is total quality management? How does it affect the way employees function in their jobs? .Total quality management is a companywide program for improving the quality of goods and services by achieving world-class performance and customer satisfaction. The employees will put more effort into their j…

1,031 words


2 pages

Auditing Profession in the United States

The auditing profession is a key reason that the United States enjoys the most well-developed capital markets in the world. Auditors provide shareholders, lenders, employees, customers, suppliers and policy-makers with assurance that the financial information provided by companies is reliable. During the past months, th…

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2 pages

An Analysis of the JAZ Pen Company

JAZ Pen Company is a new and very promising competitor in the ball point pen producing field. JAZ pens are like none other the have a new technology in them called Flow-through Venturi Shafts, that make the flow of ink from the pen to the paper as smooth as cutting through butter with a hot knife. The new technology is just…

930 words


2 pages

Express Enterprises, Inc. and Their Worldwide Business

Executive Summary. Express Enterprises, Inc is an Internet mail delivery and ordering company. Express Enterprises, Inc. is the answer to the growing demand of customers who need a reliable, trustworthy firm for mail handling, ordering, processing and shipment. The public is depending on this company to deliver quality ser…

2,927 words


5 pages

Importance of Business Ethics and the Case of Glaxo Wellcome

INTRODUCTION Business ethics is an issue that enjoys increasing importance during the last decades. The advancing society has created a complicated market for organizations to operate in and succeed. The changing conditions have forced organizations to comply with regulations and societal pressures that demand their prac…

3,239 words


6 pages

Critique of the Bushels Tea Commercial

I am complaining about the Bushels tea commercial, If you havent heard of it then I will update you. Bushells have created a new type of tea bag that is in the shape of a pyramid. And because of this the characters make obscene comments about Egyptian culture. My first complaint is how the little kid says Hey mum, Wha…

344 words


1 page

Burger Wars: McDonald’s Vs. Burger King Vs. Wendy’s

Burger Wars Forty million customers are served every day by America’s biggest hamburger chains–McDonald’s, Burger King, and Wendy’s. In fact, many fast food restaurants are becoming an extension of the family kitchen. About two-thirds of all fast food is takeout, and most of that goes home. Some chains are beginning to pu…

382 words


1 page

Wine Market in Germany

Situation Analysis: Introduction: Germany is the worlds most significant market for wine. More than fifty percent of wines consumed in Germany come from foreign producers. In 1999, imports have been equivalent to 12.4 million hl at a total value of two billion dollars. Core countries to import to Germany are EU countrie…

1,710 words


5 pages

Budget Management, Planing, Coordination and Control Element of an Organization

Budgets assist in the planning, coordination and control element of an organization. Explain. Having budget management forces the estimation of future economic conditions on a systematic basis. It also forces managers to develop an overall direction for the organization, anticipate potential problems, and develop futur…

408 words


1 page

Origins and Future of Briggs & Stratton Company

Case Summary Briggs & Stratton designs, manufactures, markets, and services products. The products are sold as components to original equipment manufacturers in approximately 85 countries. The company originated in 1909, by Steve Briggs and Harry Stratton, their goal was to produce a six cylinder two-cycle engine….

1,013 words


4 pages

A Correlation between Brain Drain and High Texas

Brain Drain and High Taxes: Is there a correlation? Introduction: Campaigners against high taxes use the problem of brain drain as the perfect scapegoat to portray themselves as defenders of national interest. Brain drain is a pejorative description of the tendency for skilled workers to seek employment away from their…

3,117 words


5 pages

An Analysis of the Company Bose

Bose is the most technological and scientific speaker produced on the market right now. The company, Bose has been around for awhile producing excellent sound systems for homes and cars. Bose has conducted an extreme amount of research on the quality of sound and speakers made around the world to set them selves for ahead o…

1,492 words


2 pages

An Analysis of Border Crossing by Monique Cuvelier

Border Crossing By Monique Cuvelier In this article, the author, Monique Cuvelier focuses on International business from an internet stand point. The article gives specific mentions of companies that expanded their profits and businesses through the use of the internet in other target markets outside the United States…

558 words


1 page

Review of John P. Kotter’s Book Leading Change

Leading Change by John P. Kotter. Harvard Business School Press, 1996. In light of the increasing rate of change in the business environment due to factors such as technological advances and globalization, the need to be able to make successful transformations within an organization becomes more imperative than ever befo…

1,014 words


2 pages

Marketing Strategy of the Book Treasures

BOOK TREASURES Marketing Strategy Book Treasures strategy can target median age families made of young parents with children. The store is situated in a well-populated area of 86,575 people with an average household income of $54,374. Book Treasures strategy is to identify and sustain its competitive advantage by satisf…

1,122 words


2 pages

Ideas on How the Company Can Explore Future Opportunities

Thank you for giving me this chance to propose my ideas on how our company can explore future opportunities and gain competitive advantage using sustainability as a strategy. I. Cost Savings I will begin with addressing the financial health of the company. I feel that the cost cutting initiatives taken so far are seed…

2,732 words


6 pages

The Importance of Ethics Programs to Companies

Introduction The purpose of this paper is show the reader the how important it is for companies to have some sort ethics program. This topic has much relevance in today’s economy, especially with the growing rate of businesses. Along with this increase in business growth, there is also a rise of unethical behavior by man…

4,446 words


7 pages

Career of William Henry III Gates

INTRODUCTION We are living in the information age. Everything nowadays revolves around computers and electronics. A person in California can play another competitor in Iran a game of chess without leaving their home by the use of computers. Computers have become a lot smaller and much more famous around the world. One ind…

529 words


1 page

Enconium of William H. Gates III

ENCONIUM OF WILLIAM H. GATES III Nicholas G. Huff English 15 Essay #3 William H. Gates III Bill Gates? When most people hear that name they think of money, power, and computers. These thoughts arent necessarily incorrect, but rather insuf…

1,273 words


2 pages